about this project

Food Pantries as a Web of Care

This project presents Mobility as a Social Service, aiming to understand hunger and care within pantry systems and to explore the potential of autonomous (self-driving) vehicles accordingly.

While this technology might have positive impacts on community life, opportunities to explore their applications in community settings are rare. Since 2024, our team of students and community weavers has worked to bridge this gap by studying food pantry systems and examining how self-driving vehicles could support them. 

Grounded in extensive community engagement, this project included a year of listening to pantry leaders and the neighbors they serve. Using various methods, we aimed to illustrate food pantries as a system from the perspectives of both service providers and clients, believing that this foundational understanding is crucial for imagining applications of self-driving vehicles. 

Our research began with seven in-depth interviews with local food pantry leaders who collaborated with us on this project and are known as community weavers. They offered valuable insights into pantry operations and the challenges faced by clients, establishing a strong foundation for shaping this project. Additionally, the community weavers participated in and developed engagement tools with Herron design graduate students and held a workshop with food pantry leaders at the 2025 Food Summit.

Afterwards, we conducted research with Southeast Community Services, the Ministries of Love, and Hope Pantry to better understand clients’ experiences, especially the barriers they encounter when accessing resources. We collected stories through mixed-methods approaches, including a poster survey, AI-assisted interviews, and individual and focus group interviews, involving 167 participants, including both pantry leaders and clients. To illustrate the local context of food insecurity, this report does not include secondary sources. 

Through this process, we found that food pantries are essential safety nets for community resilience. We invite readers to join further discussions about the future of community mobility to strengthen care infrastructure embedded in the local food pantry system. 

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